BEAR APPLIANCE responds to the "explosion" incident of the health pot: specific reasons and responsibilities have not yet been determined

智通財經
2025.09.29 06:18
近日，山東菏澤的消費者王女士在網上反映，家中小熊電器養生壺突然炸裂，致一歲的孩子 40% 面積燙傷。9 月 29 日，孩子家長向記者表示，小熊電器已安排專人溝通，但賠償事宜暫未確定。小熊電器網店人員回覆稱，已安排專人慰問，具體事故原因及責任尚未查明。客服人員表示，“小熊承諾，每一款產品出廠前都經過嚴格質檢，咱們的養生壺從設計到生產都經過了多輪安全檢測，均有國家相關檢測報告。但由於水壺屬於玻璃材質的器具，我們這裏建議使用過程中避免磕碰、撞擊等情況發生。”
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