How AI is reshaping work

The AI Revolution Demands New Skills

“AI is not only changing the way employees work, it’s also transforming the way human resource leaders consider how AI will change jobs.” This statement, delivered by CNBC’s Sharon Epperson, encapsulates the core sentiment of a recent discussion on “Squawk Box” regarding the profound impact of artificial intelligence on the modern workforce. The segment featured insights from members of the CNBC Workforce Executive Council, who shared their perspectives on how AI is currently affecting jobs and their predictions for the immediate future.

A CNBC poll conducted among these senior HR leaders revealed that a significant portion of their organizations are already experiencing the transformative power of AI. Specifically, 50% of respondents indicated that AI is impacting “fewer than half” of the jobs within their companies, while an additional 17% reported that “half or more” of their jobs have been impacted. This suggests a widespread, albeit varied, adoption of AI technologies across different sectors. The survey also highlighted that 22% of HR leaders felt AI was having “no impact” on their jobs currently, and 11% were “not sure.”

Looking ahead to the next twelve months, the sentiment shifts towards a more pronounced AI integration. The poll indicated that 45% of HR leaders expect AI to impact “half or more” of all jobs, with a further 44% anticipating an impact on “less than half.” Crucially, only 11% believe that “no impact” will be felt in the coming year. This indicates a growing expectation that AI will become a more pervasive force in shaping the employment landscape.

The discussion also delved into the perceived attributes of AI in the workplace. A striking 61% of HR leaders believe AI makes their companies “more efficient,” and a substantial 78% feel it has made their workforce “more innovative.” However, a notable 39% also acknowledged that it is “too early to tell” the full extent of AI’s impact, suggesting a period of ongoing evaluation and adaptation. This duality highlights the nascent stage of widespread AI integration, where both optimism and uncertainty coexist.

When asked about the impact of AI on headcount, the survey results presented a balanced outlook. Twenty-eight percent of HR leaders anticipate an increase in headcount, while another 28% expect a decrease. The largest segment, 38%, projected that their company’s headcount would remain the same. This suggests that rather than a simple job displacement scenario, many organizations foresee AI augmenting existing roles or creating new ones, thus maintaining or even expanding their overall workforce. The primary drivers cited for any potential reduction in headcount were not inflation, tariffs, or decreased demand, but rather efficiency gains derived from AI implementation.

The conversation underscored a critical insight for professionals and leaders alike: the need to embrace and understand AI. One HR leader articulated this sentiment, stating, “understand where AI can be helpful as opposed to… buying AI products because it’s the next new and shiny thing.” This highlights the importance of strategic and thoughtful integration, focusing on genuine utility rather than chasing trends.

Another key takeaway emerged regarding the future of hiring practices. One executive noted, “…expect to see more skill-based, AI-enabled hiring rather than the traditional degree-based hiring.” This shift signifies a move towards evaluating candidates based on demonstrable skills and competencies, potentially augmented by AI-driven assessment tools, rather than solely relying on traditional academic qualifications. This evolution in recruitment could democratize opportunities and foster a more meritocratic approach to talent acquisition.

Ultimately, the consensus among the surveyed HR leaders points towards a future where AI is not a replacement for human capabilities, but rather a powerful tool for augmentation. As one expert summarized, “It’s not an either/or. It’s an ‘and’.” This perspective emphasizes the collaborative potential between humans and AI, where the technology can enhance human performance and creativity. The challenge for leaders and employees alike is to adapt, learn, and leverage AI to its full potential, ensuring that the integration benefits both productivity and the human element of work. The ongoing dialogue and adaptation to these technological shifts will be crucial for navigating the evolving employment landscape.