Salesforce Executives Outline Three-Stage Roadmap for Enterprise AI Adoption

Reuters
2026.01.22 19:19
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Salesforce executives outlined a three-stage roadmap for AI adoption, focusing on overcoming challenges in scaling AI for business value. They emphasized the need for a combination of flexible large language models and deterministic workflows for complex processes. Key factors include executive sponsorship, clear use cases, and compliance. The role of agent managers to enhance AI performance was also highlighted. Salesforce aims to provide essential tools to guide organizations through AI deployment and achieve ROI.