The China Banking and Insurance Regulatory Commission interviewed six travel platforms including Trip.com and Gaode regarding issues in their lending businesses
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The Financial Regulatory Administration and the Market Supervision Administration conducted interviews with six travel platforms, including TONGCHENGTRAVEL, Amap, Fliggy, Ctrip, Airline Travel Alliance, and Qunar, pointing out issues in their lending businesses. They require companies to standardize marketing practices, avoid misleading promotions, clearly disclose loan information, remind consumers to borrow rationally, improve customer complaint handling, enhance service quality, and protect consumer rights
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