The Monetary Authority of Macao summoned six travel platforms including Trip.com and Amap, requiring them to standardize their marketing practices

The National Financial Regulatory Administration recently held discussions with the State Administration for Market Regulation and the People's Bank of China regarding six travel platform companies, including Trip.com (09961.HK), Amap, Tongcheng Travel (00780.HK), Fliggy, Flight Travel, and Qunar.

In response to the issues these companies face in their cooperation with financial institutions to conduct lending business, they are required to standardize their marketing practices and refrain from using misleading promotional language. They must also clearly disclose the names of lending institutions and credit product information, explicitly remind borrowers of rational borrowing; ensure smooth customer complaint channels, respond promptly and properly handle consumer disputes, focus on improving service quality, and effectively safeguard consumers' legal rights and interests