IBEX Limited provides end-to-end technology-enabled customer lifecycle experience solutions in the United States and internationally. The company’s products and services portfolio includes ibex Connect that offers customer service, technical support, revenue generation, and other value-added outsourced back-office services through the CX model, which integrates voice, email, chat, SMS, social media, and other communication applications; ibex Digital, a customer acquisition solution that comprises digital marketing, e-commerce technology, and platform solutions; and ibex CX, which provides a suite to measure, monitor, and manage its clients’ customer experiences. It operates customer engagement and customer acquisition delivery centers. The company serves banking and financial services, delivery and logistics, health tech and wellness, high tech, retail and e-commerce, streaming and entertainment, travel and hospitality, and utility industries.
