Verint Systems Inc. provides customer engagement solutions worldwide. The company offers Verint Open Platform to help brands enhance customer experience automation across various touchpoints between their organization and their customers in the contact center, back office, branch, websites, and mobile apps, as well as artificial intelligence (AI) powered bots to deliver AI business outcomes across the enterprise. Its Verint Open Platform delivers a range of capabilities for contact centers, branches, back offices, web sites, and the CX function, such as customer self-service, agent copilot bots, business analytics, workforce engagement, voice of customer/employee, and channels and desktop.
